reThrive

If a biomarker or True Age is missing when you expect to see it, this guide will help you troubleshoot.

My metric is missing

What to do when your LBMI is not showing up in the app

My LBMI is missing

Fixing wearable and smart scale connection issues

Data isn't syncing from my device

Troubleshooting permissions, missing data, and sync problems

Apple Health sync issues

Troubleshooting why Pace of Aging isn’t visible yet, and what data is needed each week

Pace of Aging isn’t showing

Learn why reThrive is designed for adults 18 and older

Why 18 is the minimum True Age

Troubleshooting

Website

Find answers and get help from Intercom Support and Community Experts

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